Amy is the founder of Square Peg Consulting, Inc, and has over 20 years of experience as an organization and human resource development practitioner. Amy's strengths include strong business acumen and skills in the areas of large-scale change, organization diagnosis, training/development, and systems thinking. Executives and teams enjoy working with Amy because of her ability to apply organization development theories to real business issues.
Prior to founding Square Peg in 1999, Amy worked for Nortel Networks as a Senior Manager in Customer Value Management, Sales and Marketing, Human Resources and Organization Development. Her last position involved working directly with Nortel customers and Account Management teams to align Nortel’s organization processes with identified customer value drivers to achieve full customer potential. Prior to this assignment, Amy was a senior manager in Human Resources and Organization Development and led the effort in starting up two new businesses for Nortel, which became a significant part of Nortel's strategic data business portfolio. She aligned HR and organizational systems with business goals to create a new, entrepreneurial culture.
Prior to Nortel, Amy spent seven years working in the pharmaceutical industry as both a training and organization development consultant. During her employment with Glaxo, Amy delivered management development programs and provided organization development consultation to senior management teams. Amy also helped launch Glaxo's Total Quality Management (TQM) programs in their Technical Operations division. While employed at Merck and Co. Inc., Amy designed and delivered training and employee involvement programs and facilitated employee involvement teams.
Amy has extensive experience working with senior management teams in the area of leadership and team development, and change management. She has been formally trained as a professional coach by Coaches Training Institute (CTI) in San Rafael, California and is master certified in Neuro-Linguistic Programming (NLP). She has been certified in Human Interaction and Consultation Skills by National Training Laboratories (NTL), Covey's Seven Habits of Highly Effective People®, Blanchard's Situational Leadership II® and Development Dimension International (DDI) Interaction Management® and Targeted Selection® workshops. In addition, she is a Master Certified Trainer in both Crucial Conversations® and Confrontations® and is a certified Myers Briggs Type Indicator (MBTI®) administrator and trainer.
BS, Psychology/Business, Radford University, Radford, VA
MS, Industrial/Organizational Psychology, Radford University, Radford, VA